Returns & Exchanges

• We offer full refunds within 14 days on full priced items only.

• We only accept returns on one item per order.

• Any items purchased using a discount code, promotional offer or during a sale period are final and cannot be returned or exchanged unless deemed faulty.

• Goods must have all original packaging and show no signs of wear or use.

• Return shipping costs are to be paid by the customer.

• Items must be returned to the VEHLA warehouse in Sydney, Australia.

• Refunds will be made to the original account in which the item was paid for.

• We process returns within 48 hours of receiving them, however please allow up to 5 business days for the funds to appear in your account.

• Please note, you will receive an email to notify you that your refund has been processed.

• Please return your item to us with a tracking number as we are not responsible for items that go missing during transit.

• This policy is in addition to, and does not affect, your statutory rights under the consumer protection laws of the United States, Australia, or Europe. If there is a conflict between this policy and your statutory rights, your statutory rights will prevail.

• If a product is deemed faulty, we will adhere to the respective consumer protection laws of the region the purchase was made.

• You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• If we believe or suspect that products purchased by you have been purchased for any commercial purpose, including resale, for the purpose of market research, reproduction or use in marketing activities or otherwise for the benefit of any business or enterprise unrelated to us, that has not been authorised by us, we reserve the right not to accept the return of those products and/or offer a refund.

RETURNS & EXCHANGES